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Security |
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When you place orders, we offer the use of a secure server - such
orders are processed through a secure server using SSL 128 bit encryption
technology which is recognised as the standard for secure transactions.
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Sending your payment information through a secure server is
far safer than some of the more conventional ways for example phone
or fax. |
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Never send your card details by general email as this will
not be encrypted and is therefore not secure. |
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Your details are confidential and all information is collected lawfully
and in compliance with the Data Protection Acts of 1994 and 1998.
We only use this information to compile a database so we can inform
our customers of special offers, promotions and to provide a better
service to our customers.
Furthermore, as required by the Acts, we follow strict security procedures
in the storage and disclosure of information which you have given
us, to prevent unauthorised access.
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Our security procedures mean that we may occasionally request
proof of identity before we are able to disclose sensitive information
to you. |
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We will not pass on your details to any other organisation
or third party. |
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Cookies |
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We use cookies to help us monitor usage of the site and to provide
you with an overall pleasant shopping experience. Cookies only identify
computers and not individuals. Most browsers are set by default to
accept cookies but you can switch off this function if you wish. Not
accepting cookies will, however, affect the performance and functionality
of the site.
If
you have any queries regarding any privacy or security issues please
don’t hesitate to contact Wood’n Splash – customerservice@woodnsplash.co.uk. |
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If you have a complaint please contact us via customerservice@woodnsplash.co.uk. We will respond to all complaints within 3 working days and resolve
such complaints within 5 working days. If we are for any reason unable
to resolve a complaint within the 5 working days we will inform you
of this.
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