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All
orders are accepted upon, and subject to, the following terms and
conditions:
When
you place an order with Wood'n'Splash you are entering a legally binding
contract. You are also declaring that you are at least 18 years of
age. |
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1.
Statutory Rights |
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Your statutory rights are not affected by these terms and conditions. |
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2.1 Wood'n'Splash will endeavour to ensure that all goods and consignments
are delivered within 21 days of the order date.
2.2 Each order will be deemed to constitute a separate contract.
2.3 Wood'n'Splash reserves the right not to accept orders from certain
countries or to only dispatch goods once funds have cleared. Please
email us to check before placing any international orders. (At this
current time we only deliver to UK addresses).
2.4 For any international orders placed you will be responsible for
any extra duty or customs charges placed on the goods by the authorities
of your country. |
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3.
Price and Product Details |
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3.1 All prices quoted by Wood'n'Splash are in pounds Sterling (£)
and all product prices exclude the cost of delivery.
3.2 We try to ensure that all the information on the website is as
accurate as possible. We cannot be held responsible for any errors
on this site, including but not limited to those regarding price.
We reserve the right to make changes to our website including prices
and products without any notice given.
3.3 If for any reason an item ordered is not available we will contact
you via email and offer you the option to cancel the order or arrange
a later delivery date.
3.4 We do however reserve the right to partially ship your order,
but we will never ship an alternative product without obtaining authorisation
beforehand (this applies to UK orders only, International orders will
be shipped only when all products ordered are available). |
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4.1 In accordance with the Distance Selling Directive (2000) you may
cancel your order within 7 working days of delivery. This period commences
from the day after the goods have been received. A full refund will
be made within 30 days of the cancellation date. This refund will
include the separate cost of delivery and packaging charged to you.
You are required to contact Wood'n'Splash by email to info@woodnsplash.co.uk first to obtain a returns number The effective date of cancellation
is the date on which the notice is sent.
4.2 If you are not entirely satisfied with any product you have purchased
from us or your delivery arrives damaged you must advise us within
7 working days and post it back to us within 30 calendar days.
4.3 All items returned to us are at the customers cost. If you live
within our locality we can arrange to collect the items ourselves
and the cost for this charged to the customer or deducted from the
refund.
4.4 Refunds for items will only be given if the items are returned
in their original packaging and in pristine condition.
4.5 Refunds for any other reason are left to the discretion of Wood'n'Splash
management. |
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5.
Privacy |
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5.1 All information is upheld with the strictest confidence. We will
not disclose any of your details to any third party.
5.2 Any information that is collected is done so in compliance with
the Data Protection Act 1998.
5.3 Wood'n'Splash does not sell, trade or rent your personal information
to others. |
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6. Information we collect and how we use it. |
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6.1 We collect information from orders placed by customers. This information
includes shipping and billing (if different) name, address, email
address, telephone number and if paying by credit card; the card number
and expiry date.
6.2 Other information can be collected from our mailing list. You
will need to sign up to join our mailing list. This information is
used to send you information regarding new products, special offers
and other details relating to Wood'n'Splash . You can remove yourself
from our mailing list at anytime. |
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7.
General Terms |
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7.1 Under no circumstances may you distribute, modify or re-use any
of the content without permission.
7.2 Links to third parties maybe added to our site. Please be aware
that we will not be held responsible for their content, privacy policies
and any other views or business practices they may have.
7.3 The construction validity and performance of any contract shall
be governed by the laws of England. |
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8. Force Majeure |
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8.1 In the event of any happening beyond the control of Wood'n'Splash
or its supplies such as civil disturbances, strikes etc. Wood'n'Splash
reserves the right without any liability to extend the contractual date
for delivery or terminate the contract in whole or in part. |
